Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Enquiries

For all your questions and concerns about our streaming service. Whether it's understanding features, exploring package options, or any general query.

 Library Assistance

Your go-to for reporting issues with stream availability. We are committed to tailoring our service to better match your viewing preferences.

 Account Management

Dedicated to addressing your account status and refund requests. Ensuring quick and efficient resolution for all subscription changes.

 Subscription Upgrades

Assisting with plan upgrades, downgrades, renewals, and other account-related matters.

 Onboarding & Setup

Assisting new users in configuring their devices, understanding features, and ensuring a smooth start with our service.